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Anti-Fraud Statement

Dear BARKI
To protect your rights and financial security, please be vigilant and follow the tips below to avoid scams:

Common Scam Types

Phishing Emails / Fake Texts
Unsolicited emails or texts may pretend to be from banks, payment platforms, or government agencies, asking you to click links or provide login credentials. These are often used to steal personal data.
Impersonation Phone Calls or Messages
Scammers may claim to be customer service, auditing agencies, or tax offices, saying there is a problem with your account, demanding payment or asking for personal/financial information.
Fake Investments / “Get Rich Quick” Schemes
Promises of high returns, low risk, or doubling your money quickly are often too good to be true. Always evaluate carefully before investing large sums.
Fake Customer Support or Technical Assistance
A scammer may pretend to be tech support, asking you to install software or allow remote access, claiming your system is compromised. This may allow them to take control of your device or steal data.

Prevention Strategies

Verify the Source: If someone asks for your password, personal info, or requests you to transfer money, check whether they contacted you via legitimate official channels. If unsure, call the official number from the company’s website or your statement.
Avoid Clicking Unknown Links or Downloading Attachments: Links in unsolicited emails or texts may lead to fraudulent websites or install malware.
Use Security Features: Enable two-factor authentication (2FA), use strong unique passwords, regularly update your software and operating system.
Keep Transaction Records: Save order confirmations, payment receipts, and conversation records when shopping online. These help if any dispute arises.
Be Wary of High-Pressure Tactics or Threats: Scammers often use urgency (“Pay now!”), threats of legal consequences, demands to pay via gift cards or crypto. These are red flags.

If You Suspect a Scam

Stop all communications and money or data sharing with the suspicious party immediately.
If financial or sensitive account information is compromised, notify your bank or payment service to freeze or secure your account.
Report to local law enforcement or consumer protection / cybercrime agencies.
If the fraud involves our platform, contact our customer support. We will assist in investigating the issue.

Important Reminder:
We will never proactively ask you over phone or text to provide passwords or other sensitive account details. We will never require upfront payment to fix account problems. If you receive such a request, please treat it with suspicion.